Steele-Waseca Cooperative Electric

 

       Description: Inline image 1                   

 

 

 

 

------------------------------------------------------------------------------------------------------------------------------------

Don’t be a victim

 

Scam artists don’t just send fraudulent email messages and set up fake websites.  They call you on the telephone.  Use your common sense whenever talking the phone.   If something sounds unusual, don’t fall for it.  Since scammers often use publicly available phone directories they may even know your name.  Be on guard.  Ask questions and be sure you know who you are dealing with.   Don’t just rely on Caller ID to tell you who is calling.   Some scammers “spoof” Caller ID so that a fake number or organization appears. 

 

Utilities across the country have seen increased numbers of scams.  Individuals claiming to be utility employees use various methods to trick people out of money.   While Steele-Waseca Cooperative Electric does contact customers about their accounts through mailings and telephone calls, any SWCE employee making calls can verify your SWCE account number and account information, prior to discussing the account.   SWCE will not ask for money to be wired, a payment to be made via PayPal, by a prepaid reloadable debit card, or by a gift card.  If you receive a suspicious call, ask for the person’s full name and then call our office to verify the situation.  Call SWCE using the phone number in your local phone book, or from an old bill.  Don’t use the number on your caller ID or the phone number the scammers gave you over the phone.

 

If you or someone you know has been the subject of a scam, report it to your local law enforcement agency. 

 

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Action Committee for Rural Electrification

Do you want an easy way to stay informed on issues that are important to you and your neighbors? Would you like to play an active role as a community member?  Do you want to have your views heard by your elected officials on issues of importance to both Steele-Waseca Cooperative Electric and our member-owners?  Do you want to take part in making sure that your Cooperative’s voice is strong at the state and national level?  Participation in the ACRE® Co-op Owners for Political Action program (COPA) helps Co-op owners like you maintain a grassroots presence, which plays a vital role in promoting the long-term success of electric Cooperatives and the people in the communities they serve. COPA exists to inform electric Cooperative members about legislative developments at both the state and federal levels that could affect you, your community, and your Cooperative.  It helps you have your view heard by elected officials on issues of importance to both the Cooperative and its members. 

It is easy for you to participate and there could not be a more critical time for you to join.  COPA is comprised of Co-op member-owners, from all backgrounds and regions of the country; all who understand that political involvement is a necessary ingredient for success in the political process.  You don’t have to look past the morning headlines to see that energy-related issues are at the forefront of today’s political environment. The legislation and regulations crafted by lawmaker’s impact electric cooperatives and their member-owners.   As a member-owned cooperative, we have a responsibility to provide elected officials with the information they need to make good decisions and effective policy.  You can help make sure these important lines of communication stay open by supporting COPA. It does not take a lot of time or money to be a cooperative advocate.  You may contribute through an addition to your monthly electric bill or by making a single annual contribution.   An online authorization form is available for you to fill out at www.swce.coop/acre.php. Enroll today and join the over 300 SWCE member-owners who already participate.  Together we can continue the fight for a viable environment for electric cooperatives and the quality of life they bring to your community. 

------------------------------------------------------------------------------------------------------------------------------------------

Online Customer Update

 

Steele-Waseca Cooperative Electric (SWCE) has become aware of an issue with some customers having problems accessing their SWCE online information.   Our software vender recently did a security update invoking newer and higher level security standards, which may cause an issue for users of older versions of Internet Explorer, or Internet Explorer 11.    They suggest that you try updating to the latest version of Explorer, running the web site in compatibility mode, or using a different browser such as Mozilla Firefox or Google Chrome.    The older versions of Internet Explorer are not compatible with the new higher level security protocols called SSL

 

 

 

 

 

 

 

 

 

 

 

 

This institution is an equal opportunity provider and employer.

 

If you wish to file a Civil Rights program complaint of discrimination,

complete the USDA Program Discrimination Complaint Form (PDF), found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866)

632-9992 to request the form. You may also write a letter containing all of the information

requested in the form. Send your completed complaint form or letter to us by mail at U.S.

Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue,

S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at

program.intake@usda.gov.